Privacy Policy
Last updated: April 15, 2026. We believe privacy should be simple and honest — just like everything else we do.
RLSNIGHTCALM LLC ("we," "us," or "our") operates the website rlsnightcalm.com. This Privacy Policy explains what information we collect, how we use it, and what choices you have. We keep it simple because we believe you deserve clarity — not legal fog.
Information we collect
Information you provide directly:
- Name, email address, and shipping address when you place an order
- Phone number if you choose to provide it at checkout (optional)
- Payment information (processed securely by Shopify Payments, Stripe, and PayPal — we never see or store your full card number)
- Any message you send us through our contact form or email
Information collected automatically:
- Browser type, device type, and operating system
- IP address and approximate location
- Pages visited, time spent on site, and referring URLs
- This data is collected through cookies and similar technologies (see "Cookies & Tracking" below)
How we use your information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery updates
- Respond to your questions, requests, or support needs
- Improve our website, products, and customer experience
- Send you order confirmations and shipping notifications
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
Who we share your information with
We only share your information with trusted third parties who help us operate our business:
- Shopify — our e-commerce platform that hosts our store and processes orders
- Stripe & PayPal — secure payment processing
- Shipping carriers — to deliver your order to you
- Google Analytics — to understand how visitors use our site so we can improve it
- Meta (Facebook/Instagram) — for advertising measurement and optimization
- Review platform — to collect and display verified customer reviews
These partners only receive the information they need to perform their specific function. They are not permitted to use your data for any other purpose.
Cookies & tracking technologies
We use cookies and similar technologies to:
- Keep your shopping cart active as you browse
- Remember your preferences
- Understand how you use our site (Google Analytics)
- Deliver and measure relevant advertising (Meta Pixel)
You can control cookies through your browser settings. Disabling cookies may affect some features of the site, such as your shopping cart.
Your rights
If you are a resident of the United States, particularly California, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know — you can request what personal information we have collected about you
- Right to delete — you can request that we delete your personal information
- Right to opt out — you can opt out of the sale of your personal information (we do not sell your data, but you have the right to confirm this)
- Right to non-discrimination — we will never treat you differently for exercising your privacy rights
To exercise any of these rights, email us at contact@rlsnightcalm.com. We will respond within 30 days.
How we protect your data
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses SSL encryption (HTTPS) for all pages. Payment data is handled entirely by PCI-compliant processors (Shopify Payments, Stripe, PayPal) — we never store your credit card information on our servers.
While no method of transmission over the internet is 100% secure, we are committed to protecting your information to the best of our ability.
How long we keep your data
We retain your order information for as long as necessary to fulfill your purchase, provide customer support, and comply with our legal and accounting obligations. If you request deletion of your data, we will remove it within 30 days, except where we are required by law to retain it.
Children's privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
RLSNIGHTCALM LLC
Email: contact@rlsnightcalm.com
Website: rlsnightcalm.com
We respond to all inquiries within 24 hours.